Privacy Policy

Your privacy and data security are fundamental to everything we do at KeyForge Shop. Learn how we protect your information.

Last Updated: September 2025

Introduction

At KeyForge Shop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to hardware wallet solutions and cryptocurrency security.

We understand that privacy is particularly important in the cryptocurrency space, and we have designed our practices to align with the principles of financial sovereignty and personal data protection that are core to the blockchain ecosystem.

Information We Collect

Personal Information: When you interact with our website or contact our support team, we may collect personal information such as:

  • Name and email address when you contact us or subscribe to updates
  • Shipping and billing information if you make purchases through our affiliate links
  • Device information and browser data for website optimization
  • Communication preferences and support history

Technical Information: We automatically collect certain technical information to improve our services:

  • IP address and geographic location (anonymized when possible)
  • Browser type, operating system, and device specifications
  • Pages visited, time spent on site, and referral sources
  • Cookies and similar tracking technologies (see our Cookie Policy)

How We Use Your Information

We use the collected information for legitimate business purposes including:

  • Service Provision: To provide information about hardware wallets and cryptocurrency security solutions
  • Customer Support: To respond to your inquiries and provide technical assistance
  • Website Improvement: To analyze usage patterns and optimize our website performance
  • Security: To protect against fraud, unauthorized access, and other security threats
  • Legal Compliance: To comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is treated with the same level of security and privacy that we advocate for your cryptocurrency assets.

Data Sharing and Disclosure

We may share your information only in the following circumstances:

  • Affiliate Partners: When you choose to purchase through our affiliate links, necessary information is shared to complete transactions
  • Service Providers: With trusted third-party service providers who assist in website operation, subject to confidentiality agreements
  • Legal Requirements: When required by law, regulation, or court order
  • Security Threats: To protect the rights, property, or safety of our users or others

Data Security

We implement industry-standard security measures to protect your personal information, including:

  • Encryption of data in transit and at rest using advanced cryptographic protocols
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures for our systems
  • Employee training on data protection and privacy best practices

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. We encourage you to take your own precautions when sharing information online.

Your Rights and Choices

You have several rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you
  • Correction: You can request correction of inaccurate or incomplete information
  • Deletion: You can request deletion of your personal information, subject to legal requirements
  • Opt-out: You can opt-out of marketing communications at any time
  • Data Portability: You can request a copy of your data in a structured format

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and collect usage information. You can control cookie settings through your browser preferences. For detailed information about our cookie practices, please refer to our Cookie Policy.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us through our official support channels at our contact page. We are committed to addressing your privacy concerns promptly and transparently.